Usually, order processing time takes up to 3-5 working days.
• EU package delivery timelines – up to 10 working days.
• Other regions package delivery timelines – up to 20 working days.
Shipping timelines are subject to change if package delivery is affected by circumstances that are out of our control (natural disasters, pandemics, holidays, weather, etc.). While most of the packages will arrive on time, there might be a rare occasion when package delivery could be delayed.
Shipping cost to Lithuania to your address – 4.12€ + VAT.
Shipping cost to Lithuania to Omniva, LP Express parcel box (paštomatas) – 2.47€ + VAT. (large replicas excluded as they don’t fit parcel box (paštomatas))
Shipping cost to Latvia to your address – 8.26€ + VAT:
Shipping cost to Latvia to Omniva parcel box (pakomāts) – 4.12€ + VAT. (large replicas excluded as they don’t fit parcel box (pakomāts))
Shipping cost to Estonia to your address – 8.26€ + VAT:
Shipping cost to Estonia to Omniva parcel box (pakiautomaat) – 4.12€ + VAT. (large replicas excluded as they don’t fit parcel box (pakiautomaat))
Area B, shipping cost – 12€ + VAT:
Area C, shipping cost – 12€ + VAT:
Area D, shipping cost – 14€ + VAT:
Area E, shipping cost – 15€ + VAT:
Area F, shipping cost – 19.50€ + VAT:
United Kingdom (UK)
Area G, shipping cost – 43.50€ + VAT:
Area H, shipping cost – 40.49 €
United States (US)
Yes, we do provide a tracking number for each order placed. You will receive an email containing the tracking number once your order will be shipped. You can also locate your order status and tracking number via your Softarms store profile – please log in with your account here.
If you have misspelled or auto-filled incorrect address promptly reply to your order confirmation email and provide us with the correct information or notify us via email at [email protected] We can make a correction within 12 hours post order placement.
All orders are firmly packaged with added padding. However, there might be rare occasions that an item arrived damaged due to courier mistreatment. Please contact us at [email protected] with your order number, picture of damaged product, package, and describe a situation in detail. We will kindly help to resolve the situation.
Each of our customers has the right to return any purchased product within 14 days from the moment of receiving the parcel. Contact us via email: [email protected]
Please contact us at [email protected] and we will kindly answer your questions.
GLS – Check the terms – More information can be found at – https://gls-group.eu/
UPS – Check the terms – More information can be found at – https://www.ups.com/
Omniva – Check the terms – More information can be found at – https://www.omniva.lt/
Lithuanian Post – Check the terms – More information can be found at – https://www.post.lt/